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Terms & Conditions

Last Updated: January 22, 2026

Welcome to alli Weight Loss. These Terms and Conditions ("Terms") govern your access to and use of our website http://alliweightloss.us/ and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms.

Important: Please read these Terms carefully before using our website or purchasing our products. If you do not agree with any part of these Terms, you must not use our website or services.

1. Acceptance of Terms

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any additional terms and conditions that may apply to specific sections of the website or to products and services available through the website.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and alli Weight Loss ("Company," "we," "us," or "our").

2. Eligibility

You must meet the following requirements to use our website and purchase our products:

  • You must be at least 18 years of age
  • You must be legally capable of entering into binding contracts
  • You must not be prohibited from using our services under applicable laws
  • You must provide accurate and complete information during registration and purchase
  • For weight loss products, you should have a BMI of 25 or greater (overweight)

If you are under 18 years of age, you may not use our website or purchase our products. alli Weight Loss products are intended for adult use only.

3. Product Information and Descriptions

3.1 Accuracy of Information

We strive to provide accurate and up-to-date information about our products, including descriptions, ingredients, pricing, and availability. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice. In the event that a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing information, we have the right to refuse or cancel any orders placed for that product.

3.3 FDA Disclaimer

alli (Orlistat 60mg) is an FDA-approved over-the-counter weight loss medication. However, individual results may vary. These statements have not been evaluated by the Food and Drug Administration for all claims. This product is not intended to diagnose, treat, cure, or prevent any disease beyond its approved use.

4. Ordering and Payment

4.1 Order Acceptance

Your order is an offer to purchase products from us. All orders are subject to acceptance by us. We may, at our sole discretion, refuse or cancel any order for any reason, including but not limited to:

  • Product unavailability
  • Errors in product or pricing information
  • Suspected fraudulent or unauthorized transactions
  • Orders that appear to be placed by dealers, resellers, or distributors
  • Failure to meet eligibility requirements

4.2 Pricing

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, subject to the terms of any applicable promotion. Price increases will only apply to orders placed after such changes.

4.3 Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Debit Cards
  • PayPal
  • Other payment methods as displayed at checkout

By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge your payment method for the total amount of your order, including all applicable taxes and shipping fees.

4.4 Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason.

5. Shipping and Delivery

5.1 Shipping Policy

We ship to addresses within the United States and select international locations. Shipping times and costs vary based on your location and selected shipping method. Estimated delivery times are provided at checkout but are not guaranteed.

5.2 Shipping Charges

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Free Shipping: Available on orders of 6 bottles or more (US only)

5.3 Delivery Responsibility

Risk of loss and title for products purchased from our website pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages once they have been delivered to the address you provided.

5.4 International Shipping

International customers are responsible for all customs duties, taxes, and fees imposed by their country. We are not responsible for delays caused by customs clearance processes.

6. Returns and Refunds

6.1 60-Day Money-Back Guarantee

We stand behind our products with a 60-Day Money-Back Guarantee. If you are not completely satisfied with your purchase, you may return the product within 60 days of the original purchase date for a full refund of the purchase price, minus shipping and handling fees.

6.2 Return Conditions

To be eligible for a return, the following conditions must be met:

  • The return request must be made within 60 days of the purchase date
  • You must contact our customer support team to initiate the return process
  • Products must be returned in their original packaging (opened or unopened bottles accepted)
  • You are responsible for return shipping costs unless the product is defective or damaged

6.3 Refund Process

Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed and automatically applied to your original payment method within 7-10 business days.

6.4 Non-Refundable Items

Shipping and handling fees are non-refundable. If you received free shipping on your original order, the shipping costs will be deducted from your refund.

7. Medical Disclaimer and Health Warnings

Important Medical Information: alli Weight Loss is intended for overweight adults 18 years and older with a BMI of 25 or greater. Always consult with your healthcare provider before starting any weight loss program.

7.1 Not Medical Advice

The information provided on our website is for educational and informational purposes only and is not intended as medical advice. It should not be used as a substitute for professional medical advice, diagnosis, or treatment.

7.2 Consult Your Healthcare Provider

You should consult your healthcare provider before using alli if you:

  • Have had an organ transplant
  • Are taking cyclosporine
  • Have been diagnosed with problems absorbing food
  • Are pregnant or breastfeeding
  • Have diabetes
  • Have thyroid disease
  • Have kidney or liver disease
  • Are taking any prescription medications

7.3 Possible Side Effects

alli may cause gastrointestinal side effects related to unabsorbed fat passing through your digestive system. These may include oily stools, gas with discharge, and urgent bowel movements. Following a reduced-calorie, low-fat diet will help minimize these effects.

7.4 Individual Results May Vary

Weight loss results vary from person to person. Results depend on many factors, including your starting weight, diet, exercise, and overall health. We cannot guarantee specific weight loss results.

8. Intellectual Property Rights

8.1 Ownership

All content on our website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, and software, is the property of alli Weight Loss or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

  • Reproduce, duplicate, copy, or resell any part of our website
  • Modify, adapt, or create derivative works from our content
  • Use our website or content for commercial purposes without written permission
  • Remove or alter any copyright, trademark, or other proprietary notices
  • Frame or mirror any part of our website without written authorization

8.3 Trademarks

"alli Weight Loss" and all related logos, product names, and service names are trademarks or registered trademarks of alli Weight Loss. You may not use these marks without our prior written permission.

9. User Conduct and Prohibited Activities

When using our website, you agree not to:

  • Violate any applicable local, state, national, or international law
  • Infringe upon or violate our intellectual property rights or the rights of others
  • Upload or transmit viruses or any other malicious code
  • Engage in any automated use of the system (bots, scrapers, etc.)
  • Collect or harvest any personally identifiable information from other users
  • Use the website to transmit advertising or promotional materials
  • Impersonate or attempt to impersonate the Company or another user
  • Interfere with or circumvent security features of the website
  • Engage in any activity that disrupts or interferes with the website
  • Submit false, misleading, or fraudulent information

10. User Accounts

10.1 Account Creation

To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

10.2 Account Security

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to:

  • Choose a strong, unique password
  • Not share your password with others
  • Notify us immediately of any unauthorized use of your account
  • Log out of your account at the end of each session

10.3 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms, without prior notice or liability.

11. User-Generated Content

11.1 Reviews and Testimonials

Our website may allow you to submit reviews, testimonials, comments, and other content. By submitting content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and distribute your content in any media.

11.2 Content Guidelines

You agree that your submitted content will:

  • Be accurate and truthful
  • Not violate any laws or rights of others
  • Not contain offensive, defamatory, or inappropriate material
  • Not contain promotional or commercial content
  • Not contain personal information of others without consent

11.3 Content Moderation

We reserve the right (but not the obligation) to review, edit, or remove any user-generated content that violates these Terms or is otherwise objectionable.

12. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not endorse and are not responsible for the content, privacy policies, or practices of any third-party sites.

Your interactions with third-party websites are governed by their respective terms and conditions and privacy policies. We encourage you to review the terms of any third-party site before providing personal information.

13. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR WEBSITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content
  • Uninterrupted or error-free operation

We do not warrant that our website will be available at all times, secure, or free from errors, viruses, or other harmful components.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ALLI WEIGHT LOSS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) our website or products
  • Any conduct or content of any third party on our website
  • Unauthorized access, use, or alteration of your data
  • Any health conditions or adverse reactions resulting from product use

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.

15. Indemnification

You agree to defend, indemnify, and hold harmless alli Weight Loss and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:

  • Your use of our website or products
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Any content you submit to our website

16. Dispute Resolution and Arbitration

16.1 Informal Resolution

If you have a dispute with us, you agree to first contact us and attempt to resolve the dispute informally by sending a written description of your dispute to our customer support team.

16.2 Binding Arbitration

If the dispute cannot be resolved informally, you agree that any dispute arising out of or relating to these Terms or our website shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules.

16.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. To the fullest extent permitted by law, you waive your right to participate in a class action lawsuit or class-wide arbitration.

16.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and alli Weight Loss regarding your use of our website and supersede all prior agreements and understandings.

20. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

21. Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

22. Contact Information

Questions About These Terms?

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: legal@alliweightloss.com
Customer Support: support@alliweightloss.com
Phone: 1-800-ALLI-LOSS (1-800-255-4567)
Address: alli Weight Loss Legal Department
123 Health Street, Suite 100
Los Angeles, CA 90001
United States

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM PST

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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